228NetOps
Veteran-Owned Business
Next Level IT

IT support & cybersecurity that keeps you moving.

Mission-focused technology for Gulf Coast businesses, banks, and credit unions. From everyday IT support in Biloxi and Gulfport to security assessments, audit preparation, and recovery planning—we help you protect what matters and keep moving.

Call 228-901-2281 Banking & security services Business IT support
228NetOps — Next Level IT in the 228 area
Manage
Secure
Optimize
Evolve
Built for modern business

Business IT support, computer repair & network setup.

Senior-level support for the systems your business relies on, with computer repair available when you need it.

01 / MANAGE

Business IT Support

On-site and remote IT support for small businesses, covering computers, software, user accounts, and everyday technical problems.

Request IT support →
02 / OPTIMIZE

Wi-Fi Installation & Network Setup

Wi-Fi setup, router configuration, wireless troubleshooting, and wired network improvements for reliable coverage and secure access.

Improve your network →
03 / SECURE

Cybersecurity & Servers

Practical protection, safer access, backup planning, and server support sized for your real environment.

Secure your systems →
04 / SUPPORT

Computer Repair & Device Support

Computer repair, laptop and MacBook help, new-device setup, and troubleshooting when individual technology needs attention.

Get device help →
Banks & credit unions / Next Level IT

Protect the trust.
Keep the mission moving.

Your institution runs on trust, availability, and clear accountability. 228NetOps brings hands-on IT expertise to audit support, risk management, security testing, and recovery planning—so your team can turn findings into action. We work within the frameworks your examiners already expect, including GLBA safeguarding requirements, FFIEC IT examination guidance, and NCUA expectations for credit unions.

Discuss your institution’s needs
01 / ASSESS

IT audit support & exam preparation

Bring order to technical evidence, control documentation, and open findings. We help your team explain how systems are managed and follow through on the improvements identified during a review.

Scope & deliverables
  • Review access, configurations, operational procedures, and available control evidence.
  • Organize document requests and map findings to an owner, priority, and next step.
  • Prepare a findings summary and remediation tracker for management review.

We define the role of audit support and any independent assurance work before the engagement begins.

02 / PRIORITIZE

Risk assessments & policy development

Make security decisions with a clear view of what matters to your institution. Connect systems, information, threats, and existing safeguards to practical priorities and policies your team can use.

Scope & deliverables
  • Document assets, business impact, existing controls, and remaining risk.
  • Develop or update security, access, acceptable-use, and related IT policies.
  • Deliver a risk register, policy revisions, and a proposed review schedule.

Your leadership retains responsibility for policy approval and risk acceptance.

03 / VALIDATE

Vulnerability assessments & penetration testing

Find weaknesses and understand their practical impact. Vulnerability assessments identify potential exposures; penetration testing validates selected attack paths within an explicitly authorized scope.

Scope & deliverables
  • Agree on internal and external targets, testing windows, exclusions, and stop conditions.
  • Assess exposed services, patching, configuration, and access weaknesses.
  • Report evidence, business impact, prioritized fixes, and agreed retesting results.

Testing begins only after written authorization and coordination with the owners of affected systems.

04 / EQUIP

Security awareness & social engineering

Help staff recognize suspicious requests and respond confidently. Training and authorized exercises connect everyday decisions to the protection of customer information and business operations.

Scope & deliverables
  • Tailor staff and leadership sessions to phishing, impersonation, account security, and reporting.
  • Define the audience and rules for agreed social-engineering exercises.
  • Document participation, exercise observations, and targeted follow-up training.

The goal is a stronger reporting culture and useful feedback for your team.

05 / RECOVER

Business continuity & disaster recovery

A Gulf Coast storm, provider outage, or security incident can interrupt more than a server. Build plans around the people, vendors, communications, and systems that keep essential services operating.

Scope & deliverables
  • Identify critical functions, dependencies, business impact, and recovery priorities.
  • Document continuity procedures, technical recovery steps, contacts, and escalation paths.
  • Plan recovery exercises and record restore results, gaps, and corrective actions.

Recovery time and data-loss objectives are agreed with your business owners and tested against the scoped systems.

06 / REHEARSE

Tabletop exercises & incident readiness

Work through difficult decisions before disruption hits. Guided scenarios help your team practice escalation, coordination, communications, and recovery with everyone clear on their role.

Scope & deliverables
  • Select a realistic scenario, such as ransomware, hurricane disruption, or a critical vendor outage.
  • Walk through response decisions with the relevant technical and business teams.
  • Deliver an after-action report with observations, assigned improvements, and follow-up dates.
The systems behind the service

Secure infrastructure. Clear website findings.

Pair your assessment work with firewall and network improvements, server support, backup planning, and access controls. Website reviews can cover technical security, forms and data handling, accessibility observations, and content checks against criteria agreed with your compliance team.

Website findings identify issues for the appropriate technical, compliance, or legal owner; they do not certify legal compliance.

Scope a review
Clear scope. Useful evidence. Accountable follow-through.

Know what you’re getting before work begins.

Start with your institution’s priorities, existing providers, and upcoming review dates. We agree on deliverables, responsibilities, timing, and pricing in writing.

  1. Define the missionConfirm systems, locations, business priorities, access, and the people who need to be involved.
  2. Do the workCoordinate interviews, evidence review, or authorized testing around your operations.
  3. Make findings usableReceive the agreed reports and a prioritized action plan your leaders and technical team can discuss.
  4. Close the loopAgree on remediation support, retesting, and the next review to keep progress visible.

Questions before we start?

Can you work with our existing IT provider or auditor?

Yes. We define responsibilities with your team and coordinate access, evidence, and remediation with the providers you authorize. Where independent assurance is needed, the engagement must preserve the required separation from implementation work.

How are banking engagements priced?

We provide a scoped quote based on your environment, locations, testing depth, documentation, and follow-up needs. The standard support rates below are separate from a custom assessment or testing engagement.

What should we share in the first conversation?

Your goals, approximate environment size, existing providers, and target dates are a useful starting point. Use the consultation form for a brief overview; we will arrange an appropriate channel for sensitive documents.

Plan your next stepTalk directly: 228-901-2281
Proof over promises

Direct expertise. Local accountability.

Get the person who understands the problem and owns the outcome. From everyday support to security reviews, we turn technical issues into clear priorities and practical next steps.

Veteran-OwnedMississippi business
Direct AccessNo call center or ticket maze
Senior-Level FocusNetworks, security, systems, and support
Local SupportMississippi Gulf Coast coverage
Straightforward IT. Straightforward pricing.

Clear pricing. No guessing.

You should not have to schedule a sales call just to understand standard IT rates. We publish common services upfront, then quote projects that depend on your environment.

View all services & pricing
Standard service ratesPublished upfront
Service Call / Diagnostic$150
Remote IT Support$100/hr
On-Site IT Support$125/hr
Wi-Fi Optimization$250
Router / Firewall SetupFrom $250
Network & Infrastructure ProjectsCustom quote
A different kind of IT partner

You do not need another IT vendor. You need someone who owns the problem.

228NetOps gives Gulf Coast businesses direct access to experienced IT support without the layers, ticket queues, and runaround of traditional providers.

01

One Call

One point of contact who understands your technology and stays with the issue.

02

One Owner

The person discussing your solution is accountable for getting it right.

03

One Goal

Technology that works reliably, securely, and supports your business.

Mississippi Gulf Coast coverage

Local IT support in Biloxi & Gulfport, MS.

Looking for a local computer technician or business IT support? 228NetOps serves Biloxi, Gulfport, and surrounding Mississippi Gulf Coast communities with computer repair, Wi-Fi troubleshooting, and network setup.

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Serving the Mississippi Gulf Coast
BiloxiGulfportD’IbervilleOcean SpringsPascagoulaGautierLong BeachBay St. LouisDiamondheadSurrounding communities
See the mission

Technology, elevated.

Let’s talk technology

Request a consultation.

Choose a preferred day and time. Your request will go directly to 228NetOps, and we’ll follow up to confirm the appointment.

Prefer to call? 228-901-2281

Submitting a request does not confirm an appointment. We’ll contact you to finalize the time.

Need IT help now?

Network down? Wi-Fi failing? Server or computer issue?

Call 228NetOps for direct help when business technology cannot wait.

Call 228-901-2281
John Lollis, Founder and CEO of 228NetOps
Veteran-owned · Mission-driven

Direct expertise. Clear answers. Real ownership.

228NetOps is a veteran-owned business founded by IT specialist John Lollis. We bring mission focus, accountability, hands-on technical experience, and business-minded guidance to every engagement.

  • Solutions shaped around your goals and environment
  • Security and reliability built into every recommendation
  • Plain-language guidance you can act on confidently
Ready for next-level IT?

Let’s make your technology an advantage.

Talk directly with 228NetOps about your support, security, networking, or consulting needs.

Call 228-901-2281 Schedule a consultation